Author Topic: Phone won't access cellular system  (Read 1745 times)

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Phone won't access cellular system

« on: November 30, 2014, 12:24:02 PM »
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  • N2UF

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    My brother-in-law, who is a short-tempered, technically illiterate lunkhead, saw that his phone was performing an update.  He believed something nefarious was happening so he ripped the back off the phone and pulled the battery out; Genius.
    Now the phone will power up, access WiFi and connect to my PC via USB, but will not access the cellular telephone network.
    The phone is a Samsung SCH-S720C, the carrier is TracFone Wireless.  I've wasted hours going around in circles with TracPhone tech support.
    The device is now a WiFi mini-tablet.  Before I consign it to the local landfill are there any suggestions for a possible fix?
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    Re: Phone won't access cellular system

    « Reply #1 on: November 30, 2014, 12:27:56 PM »
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  • daddy366

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    update on what? do you have a custom recovery with a backup?tell us a little more so we can try to help you.........
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    Re: Phone won't access cellular system

    « Reply #2 on: November 30, 2014, 01:07:05 PM »
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  • N2UF

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    update on what? do you have a custom recovery with a backup?tell us a little more so we can try to help you.........
    This is all I know: 
    My B-in-law said "the phone said it was doing an update, so I pulled the battery out."
    Now I have the phone and am trying to help him get it working again.
    It boots and can access WiFi.  I can mount it as a USB device on my PC.
    There are no RSSI bars displayed.  The phone will not activate on the cellular system.
    It is not my phone, it belongs to a technically illiterate appliance user.
    I have done nothing with it yet except call tech support and try to get the phone to connect to the cellular system.
    I am asking for suggestions.  For example, is there some way to wipe the firmware and reflash the phone to original factory defaults?
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    Re: Phone won't access cellular system

    « Reply #3 on: November 30, 2014, 01:11:29 PM »
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  • daddy366

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    you will need to install a custom recovery.........then you might be able to flash/install the stock back to it with one of the nandroid in the forum.......check the proclaim forum on how to root install cwm on it ...there should be a stock back up there also.........
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    Re: Phone won't access cellular system

    « Reply #4 on: November 30, 2014, 01:26:05 PM »
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  • N2UF

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    you will need to install a custom recovery.........then you might be able to flash/install the stock back to it with one of the nandroid in the forum.......check the proclaim forum on how to root install cwm on it ...there should be a stock back up there also.........
    Sorry, I though this was the Proclaim Forum.  Is there a way you (admin) can move my thread to the correct forum, or should I repost in the correct location. (where is the correct location?)
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    Re: Phone won't access cellular system

    « Reply #5 on: November 30, 2014, 01:59:10 PM »
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  • lordlortnoc

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    This is the correct area...  heres a link to the information that you need.

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    This is NOT the stock firmware, but will work just as well.  I prefer it, as does pretty much everybody.  For the stock firmware, do a google search or something.  Same install procedure once you get CWM installed, just a different ROM file.
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    Re: Phone won't access cellular system

    « Reply #6 on: November 30, 2014, 02:20:50 PM »
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    every thing you need is there...................i would try the stock nandroid first..................after you install cwm
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    Re: Phone won't access cellular system

    « Reply #7 on: December 15, 2014, 07:07:01 AM »
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  • tamiller252

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    Check to make sure its connecting to the correct network. My moms phone was not making phone calls because it was trying to connect to the wrong network.

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