Author Topic: Can't access play store or FB  (Read 2162 times)

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Can't access play store or FB

« on: May 10, 2013, 09:52:15 PM »
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  • Malekial

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    So my mom tells me that her phone had froze and couldn't do anything, so she pulled the battery. When she turned back on, evwerything seemed fine except she cant connect to Play store or facebook i guess. something about network, yet she ccan access email, text, and do anything else. All i know is it a Galaxy, and im sure older one, but dont know. Please help. She buggin me Thanx
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    Re: Can't access play store or FB

    « Reply #1 on: May 10, 2013, 10:18:18 PM »
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  • thereal_bigjake

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    So my mom tells me that her phone had froze and couldn't do anything, so she pulled the battery. When she turned back on, evwerything seemed fine except she cant connect to Play store or facebook i guess. something about network, yet she ccan access email, text, and do anything else. All i know is it a Galaxy, and im sure older one, but dont know. Please help. She buggin me Thanx

    Well if you haven't rooted the phone I would just do factory reset from privacy settings in the system settings. You will lose everything on the phone so backup anything you need...

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    Re: Can't access play store or FB

    « Reply #2 on: May 10, 2013, 10:32:03 PM »
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  • Malekial

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    So my mom tells me that her phone had froze and couldn't do anything, so she pulled the battery. When she turned back on, evwerything seemed fine except she cant connect to Play store or facebook i guess. something about network, yet she ccan access email, text, and do anything else. All i know is it a Galaxy, and im sure older one, but dont know. Please help. She buggin me Thanx

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    Well if you haven't rooted the phone I would just do factory reset from privacy settings in the system settings. You will lose everything on the phone so backup anything you need...

    I think thats the direction its going. she dont live by me, and I really dont feel like explaining over the phone. a Reset I can do. Ill wait till morning, but thx


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